TargetDx Laboratory reserves the right to disclose your personally identifying information when legally required and when the information is relevant for the protection of our rights, including, but not limited to, compliance with a legal process or court order.

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, including: 

• Device data, including but not limited to your device’s operating system and version, manufacturer and model, browser type, screen resolution, and general location information such as city, state, or geographic area. 
• Online activity data, including, but not limited to, pages you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access. 

We use the following automatic data collection technologies: 

• Cookies: a cookie is a small text file that a website stores on your computer. This file contains information that your browser provides to the website each time you return. Cookies are used for record keeping purposes. Cookies, together with log files, provide us with analytical information that we can use to improve website performance and general user experience. We do not link this information to personally identifying information nor do we give this information to outside third parties. This privacy statement regarding the use of cookies is only applicable to the TargetDx Laboratory website. 

For example, we use tools and analytics services through social media tracking tags (e.g., LinkedIn, Twitter, Meta Pixel), as well as those provided by analytics providers such as Hotjar and Google. These services help us analyze information regarding visits to our websites using IP address, cookies, web beacons, recorded interactions, device information, and other tracking mechanisms .   

• • To learn more about Google’s privacy practices, click here. To access and use the Google Analytics Opt-out Browser Add-on, click here. 
  • We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. 

• Local storage technologies: these technologies provide functionality equivalent to a cookie, but can store a larger amount of data, outside of your browser, in connection with specific applications. 
• Web beacons, also known as pixel tags or clear GIFs: web beacons are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked. 

If you do not wish to enable cookies, simply adjust your browser settings before using our website and turn off cookies for TargetDx Laboratory or our third-party partners. Bear in mind, however, that disabling cookies may affect how our site will function for you (e.g., being unable to log in). 

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection. For example, we may share or disclose your personal information in the following instances and to the following parties: 

• To fulfill a service to you; 
• Affiliates, such as our corporate parent, subsidiaries, and business affiliates; 
• Service providers, such as companies and individuals that provide services on our behalf or who help us to operate the service or our business (such as hosting, information technology, payment processors, customer support, email delivery, and website analytics services); 
• Professional advisors, such as lawyers, auditors, bankers and insurers; 
• Third parties authorized by you, and with your consent; 

• To comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served upon us, protect and defend our rights or property, or act in urgent circumstances to protect personal safety of individuals; 
• To protect against potential fraud; 
• Authorities, such as law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for out compliance and protection purposes described above; 
• Third parties in the event of a business reorganization, merger, acquisition, or the sale of part or all of our assets. 

All data is shared in accordance with this Privacy Policy. 

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. 

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals.  

We use appropriate technical, physical, and administrative safeguards designed to provide a level of security appropriate to the risk of processing your personal information, such as to limit abuse of and unauthorized access to personal information. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.  

You may contact us as follows: 

By mail at: Attn: Privacy Officer TargetDx Laboratory 6541 Via Del Oro, Suite A San Jose, CA 95119 

By email at: privacy@targetdxlab.com